Mod Buyer FAQ for First Time Importers — a Printable Checklist
We ship mod to distributors in very different markets, and the same five questions come up almost every week. Rather than answer them in email each time, we have written them out properly here.
The Specification That Matters
Two specifications that matter more than buyers expect: the seal integrity after a drop test and the consistency of the draw from first use to last. Both are measurable before you commit to volume.
| Product category | Open system |
|---|---|
| Resistance band | 1.2 - 1.4 ohm |
| Capacity tolerance | +/- 2% |
| Puff count method | Machine cycle 3s on / 27s off |
| Master carton | 200 units |
| Carton weight | 7.3 kg |
| Shelf life | 24 months |
| Storage | 15-25 C, dry, away from direct light |
Pricing and Margin
When you model mod pricing, build in a realistic shrink figure. Even a well run line loses a small percentage to damage, expiry and sampling. Pretending that number is zero is how a healthy looking margin turns negative.
Build mod price tiers around order sizes your customers actually place. Tiers that only make sense on a spreadsheet get ignored, and you end up discounting ad hoc instead.
Indicative reference points for planning purposes: entry tier from USD 1.90 per unit at 2000 units, mid tier at USD 1.81, and volume tier at USD 1.01 for full container quantities. These figures move with specification, packaging and freight, so treat them as a shape rather than a quote.
Selling Mod at Store Level
Use your mod staff training time on the two questions customers actually ask. Anything more detailed gets forgotten by the second shift.
Put mod where the decision is made, not where the margin is highest. In most stores that means near the counter or at eye level in the category, rather than wherever there is spare space.
Inspection Before Dispatch
The cheapest quality control step is a retained sample. Keeping three sealed units from every mod batch costs almost nothing and turns any dispute into a simple comparison instead of an argument over photographs.
Keep a photo record of every mod approval sample. Written descriptions age badly; a dated photograph next to a delivered unit settles most arguments in seconds.
- Start with a mixed carton and let your own sell-through decide.
- Rotate stock by batch code rather than by delivery date.
- Ask how the factory measures puff count, then compare like with like.
- Write the complaint threshold into the order terms.
- Agree the tolerance band in writing before approving artwork.
Getting Mod to Your Warehouse
Split mod shipments across two sailings when the order is large enough. It costs slightly more but removes the risk of a single event wiping out a full quarter of stock.
Practical Checklist
- Write the complaint threshold into the order terms.
- Start with a mixed carton and let your own sell-through decide.
- Model landed cost, not ex-works price, when comparing quotes.
- Plan the switch from air to sea freight before you need it.
- Ask how the factory measures puff count, then compare like with like.
- Keep sealed retained samples from every production batch.
Frequently Asked Questions
What is the usual minimum order for mod?
For a standard production run the minimum is normally one master carton per flavour, though mixed cartons can be arranged for a first order. If you are testing the line, ask about a sample pack first and treat the freight as part of your research budget.
Is there a warranty on mod?
Manufacturing defects are covered against the retained sample standard. Normal wear, misuse and damage after opening are not. We publish the threshold in the order terms so both sides know exactly what the claim process looks like.
How do you handle a short shipment?
Cartons are counted and weighed before dispatch and the figures are shared with you. If something is short on arrival, the packing record and the carrier documentation are both available, which keeps the claim straightforward.
Can the packaging be customised?
Yes. Most mod programmes use private label packaging once volumes justify the printing plate. We supply dielines, check your artwork for print issues and hold approved files so reorders need no new setup.
How long does a mod order take to arrive?
Production typically takes ten to eighteen working days after artwork approval, and transit depends on the method you choose. Air express is fastest, sea freight is cheapest at volume. We confirm both at quotation so there is no surprise later.
Next Step
If you are comparing options right now, send us the specification you have been quoted elsewhere. A side by side reading usually shows where the price difference actually comes from, and that is the most useful first conversation to have.
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